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Students: Campus Life and Student Support Services

Student Health Insurance Policy & Procedures

Student Health Insurance Policy

2021-2022 Changes:

2020-2021 Changes:

2018-2019 Changes:

  • New Auto Bank Option Draft yield yearly savings of $48
  • New monthly payment option
  • Stipend increase for Graduate School students
  • Associated Student Government added IPE Student Health Insurance Exposure Bridge activity (Student Insurance 101)

2016-2017 Changes:

UAMS Student Insurance Policy Standards Modification:

  •  Individual plan deductible decreased from $2,500 to $1,000
  •  The Out of Pocket maximum has changed from $2,500/$5,000 to $5,000/$12,700
  • Merged into one policy in an effort to expand the pool

2014-2015 Changes:

UAMS Student Insurance Policy Standards Modification:

  •  Individual plan deductible increased from $1,000 to $2,500

Required Affordable Care Act (ACA) Plan Modifications

  •  The Maximum benefit has been increased from $500,000 to “unlimited” per policy year
  • All per service deductibles / co-pays, coinsurance and policy deductibles apply toward the out of pocket maximum
  •  The Out of Pocket maximum has changed from $2,500/$5,000 to $4,000/$8,000
  • Removed the policy maximum for Durable Medical Equipment, Dental and Elective Abortion
  • Pediatric dental and vision benefits have been added to the plan.  Dental – $500 deductible, 50% coinsurance for basic diagnostic, minor restorative, major restorative and orthodontic.  Vision – Co payments of $20 for exam and $40 for materials.
  • Changed out of network benefits for Rx and Preventive from “no benefits” to usual and customary
  • Arkansas required benchmark changes / essential benefit changes have been added to the plan

United Health Care Customer Care Enhancements

  • Dedicated Eligibility Specialist assigned to each client
  • Extended hours during peak enrollment periods and reduced call wait time
  • School specific 800 number (855-824-9679)
  • Better measurement & monitoring of our incoming call service levels
  • Quickly identify trends & opportunities for improving level of service
  • Continued commitment to on-campus presence for orientations, presentations, Q&A forums and health fairs

Resources: