FAQ

What services do you provide?

We provide counseling, therapy, psychiatric evaluation, and medication management services to address the broad spectrum of problems affecting UAMS students, including stress, depression, anxiety, relationship problems, substance use issues, burnout, and other emotional problems.

We do not provide specialized testing services (e.g., evaluation for learning disabilities or ADHD).

What are your office hours?

8 a.m. – 4:30 p.m., Monday through Friday.

Our front desk is not staffed between 12-1. Therefore, if you call or stop by, there may be no one to answer the door or you may need to leave a message.

Do you have evening appointments?

We offer early evening appointments to those students who cannot make an appointment between 8 a.m. and 4:30 p.m. Please let us know your needs when you contact us for your first appointment.

How do I make an appointment?

Call 501-686-8408 and identify yourself as a UAMS student. You may also email us at studentwellness@uams.edu.

How soon can I expect to be seen when I call for an appointment?

We will do our best to see you within 1 week.  If the situation is urgent, we will see you within a day or two.

Do I have to pay for your services?

No, our services are free. However, if you choose to take medication, you will need to use your health insurance and will likely have a co-pay.

Is there a place to park when I have a session?

The Student Wellness Program has several reserved parking spots for students right outside the front door.

Do I have to pay for parking?

No, parking is free.

Will my visits, the information I share, and my health records be kept private and confidential?

Yes, maintaining your confidentiality is our highest priority.  We will not share information about your care with anyone unless we have written permission from you.

There are a few rare exceptions: if we are concerned about the immediate safety of you or someone else; if we suspect child abuse or neglect or the abuse, neglect, or exploitation of endangered or impaired adults; and in the event of a court order.

Where are you located?

The Student Wellness Program office is located on campus in the Mediplex Building. You can find us off West Markham between Burger King and Biomed II across from the Fire Station.

Will my visits be documented in EPIC, the UAMS electronic medical records system?

No. The Student Wellness Program maintains its own medical records and is not connected to EPIC.

What is the anonymous Interactive Screening Program (ISP)?

Some students are reluctant to seek help for emotional problems because of stigma, lack of familiarity with mental health resources, or cultural differences. For many, it’s not especially easy to pick up the phone and make an appointment.

The Interactive Screening Program (ISP), provided through a partnership between UAMS and the American Foundation for Suicide Prevention (AFSP), allows students to connect with SWP mental health professionals anonymously via the web. Click here to find out more.

If you are simply looking for a way to connect with us digitally, just email studentwellness@uams.edu. That will save you a few steps.

What if I am not located in the UAMS campus in Little Rock and need services?

• For those students on the UAMS Northwest campus, the UAMS NWA Wellness Program provides free counseling, therapy, psychiatric evaluation, and medication management services in a safe, nurturing, and therapeutic environment to actively enrolled UAMS residents and students. To find out more, go to the UAMS Northwest Campus Student Affairs website.
  • To schedule a confidential appointment, call 479-713-8313 or email NWWellnessProgram@uams.edu.
• If you are a UAMS student studying elsewhere, we will provide services as long as you are located in Arkansas. Call 501-686-8408 to make an appointment.
• Due to licensing laws, we are unable to provide services to students located outside of Arkansas. Please see our tips for finding a local community resource.